Our aim is to provide all participants with a Quality experience leading to intercultural understanding and personal growth. Participants include the students, host families and schools
In order to provide learning opportunities we shall continually seek to improve the Quality of our services provided, through evaluation and change. All participants have the right to be listened to, to feel free and confident to contact any staff member and expect that person will be able to help them with their concerns.
Staff shall provide our participants with courteous and timely service. In line with AFS policies we give 24 hour emergency support. Emergency contact telephone numbers are given to participants during arrival orientation and at periodic times during their programs.We provide structured and unstructured learning and encourage all students to make use of these opportunities.